Frequently Asked Questions

AUXON.BID is a provably-fair auction and win-by-draw platform. Users place bids (and receive one free AMOE entry per eligible auction) to compete for items. When the reserve is met, a transparent commit–reveal random draw selects the winner.

Each bid creates a unique entry linked to your account. If the auction’s reserve is reached by the end time, all valid entries (paid and eligible AMOE) participate in a verifiable draw to determine the winner. If the reserve is not met, no winner is drawn and all locked funds from non-winning bids are unlocked back to user wallets.

AUXON.BID is intended for adults (18+) who are legally allowed to participate in promotional auctions and prize draws under their local laws. You are responsible for ensuring that using AUXON.BID is permitted in your country or region.

Yes. An AUXON.BID account is required to place bids, receive your free AMOE entry (where available), load and use wallet funds, and track your bids, entries, and wins.

We may request identity verification (KYC) for withdrawals, high-value wins, anti-fraud screening, and regulatory compliance. If you fail or refuse required KYC checks, we may restrict withdrawals or access to certain features in line with our Terms and applicable laws.

No. Each person may hold only one account. Multi-accounting, use of fake identities, or using multiple accounts to gain additional AMOE entries is strictly prohibited and may result in cancelled entries, voided wins, and frozen funds as described in the Terms.

Your wallet shows two balances:

• Available – funds you can use to bid or withdraw (subject to limits and KYC).
• Locked – funds temporarily held against your active bids until auctions settle.

When an auction ends, locked funds from non-winning bids are automatically released back to Available. Winning bids are handled according to the auction rules and our Return & Refund Policy.

You can fund your AUXON.BID wallet using supported rails such as USDT or USDC on compatible networks (for example BNB Smart Chain (BEP20) or Ethereum (ERC20), as specified in the deposit page). Once your transaction is confirmed on-chain and matched to your account, your wallet balance updates and becomes available for bidding.

You can redeem valid cash vouchers to credit wallet balance. Voucher codes must pass system validation and may have conditions such as expiry dates, usage limits, or country and account restrictions. Attempted use of stolen, duplicated, or altered vouchers is not allowed and may lead to account review.

In general, deposits to your wallet are non-refundable and are intended to be used for bidding or related platform features. Limited exceptions (such as clear technical errors or duplicate charges) are handled under the Return & Refund Policy in the Legal Hub.

AMOE stands for “Alternate Method of Entry”. Eligible users may receive one free AMOE entry per qualifying auction. This free entry has the same draw weight as a regular paid entry when the reserve is met. Fraud, duplicate accounts, or abuse of AMOE rules can void eligibility as set out in the Terms.

Yes. When the auction reserve is met and a draw occurs, a valid AMOE entry has exactly the same chance of being selected as any other single paid entry in that auction.

If the reserve price is not met by the end of the auction:

• No draw takes place and no winner is selected.
• All locked funds from non-winning bids are released back to user wallets.
• The item may be relisted or cancelled at AUXON.BID’s discretion.

No. Auctions and draws involve risk. Even if you place multiple bids, you may not win. The chance of winning depends on the total number of valid entries in each auction and is never guaranteed.

For eligible auctions, AUXON.BID uses a commit–reveal mechanism:

• Before the draw, the platform publishes a cryptographic commitment hash.
• After the draw, the secret salt is revealed.
• Anyone can recompute: index = hexdec(substr(H, 0, 16)) % entries_count and verify that the winning entry index matches the published result.

This process makes the selection verifiable and prevents changing the outcome after the fact.

The commitment is published before the draw, and the winning index is derived from the committed value using fixed public formulas. Because the committed value cannot be changed after publishing without detection, AUXON.BID cannot selectively adjust the outcome of a provably-fair draw without breaking the published commitment.

Yes. Every bid code generated on AUXON.BID is written to the opBNB Blockchain by Binance. Each entry is recorded in a smart contract at:

0x5d6ea70ad4d93b14e094317380c1379cf15ac94f

This creates a trustless, tamper-evident proof that your bid existed at the time of the draw and cannot be silently altered or deleted later.

You can:

• Open any opBNB block explorer.
• Search for the contract 0x5d6ea70ad4d93b14e094317380c1379cf15ac94f.
• Review its transactions or event logs to find your bid code and related data.

From your AUXON.BID account, go to My Bids, click View Bids, then click the bid code you want to verify. A link will open the corresponding on-chain record so you can confirm that your entry was recorded before the winner was drawn.

Withdrawals are made via supported payout methods (for example crypto rails or approved partners), as shown on the withdrawal page. We may apply minimum/maximum limits, fees, and KYC checks. Processing times can vary depending on network conditions and compliance reviews.

After you win, you must complete the claim steps shown in the auction or in your account:

• Digital items or credits may be delivered automatically to your account or email.
• Physical items are shipped to the address you provide, subject to shipping and handling fees.
• You are responsible for providing accurate delivery information and for any import duties or local taxes, where applicable.

We use technical and organizational measures to protect the platform, including encrypted connections, monitoring, anti-fraud systems, and on-chain proofs for bids and draws. However, no online system is perfectly secure. You should keep your login details private and enable recommended security practices on your own devices and email accounts.

Violations such as fraud, abuse, chargeback abuse, multi-accounting, or attempts to manipulate draws may result in:

• temporary or permanent account suspension;
• cancellation of entries and wins;
• holding or forfeiture of promotional balances; and
• reporting to relevant payment partners or authorities where required by law.

Actions are taken in line with our Terms and applicable regulations.

If you have questions about an auction, wallet movement, AMOE entry, or on-chain record, contact:

info@auxon.bid

Please include your username, relevant auction ID, and any transaction or bid codes so we can review your case more quickly.

We may apply per-auction or per-account limits on the number or value of bids for fairness, risk management, and regulatory reasons. Current limits are shown in the auction interface or your account where applicable.

Yes. Shipping and handling usually start from around US$3 and may vary depending on item size, weight, destination, and courier options. Exact fees are shown or confirmed during the claim process. Any applicable customs duties, VAT, or local taxes are your responsibility unless stated otherwise.

No. This FAQ is a simplified explanation of how AUXON.BID works. It does not replace the Legal Hub, Terms, or any other binding policy. If there is any inconsistency, the published Terms, Legal Hub, and Privacy Policy always control.